• Congratulations to the 2018 CBIC Award Winners

    CBIC would like to extend a very special thank you to everyone who attended the 20th Annual CBIC Awards. We want to thank Matthew Shields, for his inspirational keynote, and Jake Zarnegar for his entertaining facilitation. And not to be outdone, a very special 
    CONGRATULATIONS
    TO THE 2018 CBIC AWARD WINNERS

    CBIC Business of the Year:
    MIKRO SYSTEMS

    CBIC Educator of the Year:
    CHRIS STANEK

    CBIC Entrepreneur of the Year:
    CHARLIE ROGERS

    CBIC Innovator of the Year:
    OESH SHOES

    CBIC Startup of the Year:
    METIS MACHINE

    CBIC Student Entrepreneur of the Year: 
    ASHWINRAJ KARTHIKEYAN

    CBIC Top Job Creator:
    APEX CLEAN ENERGY

    CBIC Volunteer of the Year:
    HEIDI TOMBS

    CBIC Tech Tour Student Scholarships:
    SOPHIE CONDRON
    CHLOE HELLERMAN


    CBIC Social Good of the Year:
    TECH DYNAMISM


    Learn more about The CBIC Awards Gala

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  • U.Va. Tapped To Lead $27.5 Million Effort to Reinvent Computing

    The University of Virginia School of Engineering and Applied Science has been selected to establish a $27.5 million national center to remove a bottleneck built into computer systems 70 years ago that is increasingly hindering technological advances today.

    Read more

  • A New Year's Message

    Charlottesville's Tech and Entrepreneurial Scene Over The Past 20 Years...

    CBIC just celebrated its 20th year. Let's take a look at what's been happening in the Charlottesville entrepreneurial scene since then. To start, numerous startup companies have launched, many have successfully raised critical seed and follow-on funding, some have been acquired, and most are on their way to great success. 

    In 2016, the National Venture Capital Association ranked Charlottesville #1 in Venture Capital Funding Growth. It reported that between 2010 and 2015, venture funding in Charlottesville jumped from $250,000 to $27.7 million invested in local companies.

    In newer news, critical early-stage funding also increased for local startups. The Charlottesville Angel Network, established in 2015, now has a portfolio of 28 companies with 60% being local. Through CAN alone, 8 new deals closed representing $1.4MM in 2017, and, CAN has invested nearly $4.3MM total. 

    Established companies have also flourished providing jobs, recruiting talent to our region, and spreading economic diversity. But it's not just about the companies already here. Our region has grown in its attractiveness too. It boasts better startup and high-tech business infrastructure, including high-speed Internet options previously not available, more affordable wet lab space, and accessible collaborative and co-working spaces. 

    Our University and non-profits offer stellar entrepreneurial and other training and professional development, which facilitates better access to angel investment capital, tech talent, trained interns, and mentors. 

    Read about how Charlottesville is emerging as a mini-tech powerhouse here, and check out why entrepreneurs continue to choose Charlottesville as their home here

    Further, the community has rallied around consistent, recurring meet-ups and networking opportunities such as CBIC Tech on Taps, our co-hosted Charlottesville Entrepreneurs and Espresso events, Cville Women in Tech gatherings, and so much more. Want to learn about our region's myriad resources? Click here.

    Our community has pulled together to improve our collective ecosystem. Our best and brightest consistently speak out regarding crucial issues, including our faults. We use various CBIC Tech Night Takeover events sponsored by S&P Global and collaborative Tom Tom Festival happenings as platforms for voicing our concerns, disseminating crucial information to elected officials, and sharing ideas.

    It's working. How? You. That's how. And people like you:  

    • CBIC members breathe life into the innovations that fuel tomorrow.
    • Sponsors contribute to events that make this town one of the best in the country. 
    • Collaborators, partners, and volunteers perform crucial tasks and carry the water. 
    • Leaders sculpt our landscape and cultivate our next generation of innovators.

    For this, we applaud and thank you.
    As we ring in this new year, CBIC is alight with the excitement of things to come. Take a look around at your colleagues, mentors, and friends, and recognize how important our actions are in shaping the world around us. Realize that it is our sense of community, rather than any one particular focus, that makes us who we are. Let's stand together and celebrate the inclusivity, diversity, and strength that make Charlottesville so great.

    Thank you, all, for your contributions and may this be our best year yet!

    Tracey

    Tracey Greene, CBIC Executive Director

    Read More
  • CIT GAP Funds and Charlottesville Angel Network Invests in Advanced Aircraft Company

    Source:  Center for Innovative Technology

    Herndon, Virginia, Aug. 23, 2017 (GLOBE NEWSWIRE) -- The Center for Innovative Technology (CIT) announced today that its CIT GAP Funds has invested in Advanced Aircraft Company (AAC), an aeronautical engineering and aircraft manufacturing company based in Hampton Roads, Virginia. The Charlottesville Angel Network also participated in this investment round alongside CIT.

    The Advanced Aircraft Company specializes in vertical takeoff and landing unmanned aerial systems, that target both the commercial and military markets.  AAC was founded by William J. Fredericks in October 2015 as a technology spin off from the NASA Langley Research Center.  While employed at NASA, Fredericks performed the conceptual design and lead the development of NASA’s Greased Lightning UAV technology. This technology is unique in that it is a true “no compromises” vertical takeoff and landing (VTOL) aircraft.  It achieves the aerodynamic efficiency of a conventional fixed wing airplane, while simultaneously achieving VTOL capability. AAC has developed a licensing agreement that allows the company to utilize the NASA technology in order to bring it to market.

    In addition to the Greased Lightning, AAC has developed another cutting edge aircraft, which it will bring to market first, the Hercules unmanned aircraft system (UAS). The Hercules is a multi-rotor UAS powered by electricity generated by a 2-stroke gasoline engine and features number of aerodynamic improvements. The unique aircraft features a streamlined aerodynamic design, which features hybrid electric propulsion that allows for longer flight times, and rigorous safety procedures that can be employed if the combustion engine fails.  These technologies enable the Hercules UAS to fly multiple hours, while other battery powered multi-rotors are limited to 20 to 30 minutes of flight time. 

    Read full article at Globe Newswire

    Read More
  • AgroSpheres announces close of oversubscribed $750,000 seed round

    CHARLOTTESVILLE, Virginia – AgroSpheres announces the successful close of an oversubscribed seed round of $750,000 from local and international angel investors. AgroSpheres is a biotechnology company developing novel nanotechnologies aiming to set a new standard for bio-based delivery of active ingredients. The funding will be used to broaden utility of the platform, build a strong intellectual property portfolio, and outfit the company’s facilities.
     
    AgroSpheres has made significant breakthroughs in the effective and precise delivery of high-value biomolecules and chemicals to a wide range of intended targets. Using next-generation bioengineering and industrial fermentation allow AgroSpheres to out scale competitors at a lower cost.
     
    The platform’s focal point is a nanoscale bioparticle created from environmentally friendly microbes that can be functionalized by immobilizing and/or encapsulating active ingredients. Although the applicability of the platform is extremely versatile, the company is focused on developing their technology to innovate the fields of agriculture and industrial enzymes.
     
     “We are excited to be developing our technology for precision agriculture applications - we want to help farmers maximize their yields while minimizing their exposure to dangerous chemicals and the off-target exposure of agrochemicals to the environment,” said Payam Pourtaheri, Co-Founder.
     
    Ameer Shakeel, Co-Founder, said, “It is opportune timing for us to be making a cost-effective delivery vehicle for enzymes. We see growing value in using industrial enzymes as environmentally friendly, efficient alternatives to synthetic chemicals in various manufacturing industries.”
     
    Prior to this round of funding, the company was funded by $174,000 from grants and awards from competitions, most notably Thought for Food, The Collegiate Inventor’s Competition, VentureWell, and the Virginia Wine Board.  The company continues to receive strong support from the Charlottesville community and the University of Virginia, including the iLab incubator program.
     
    “The founders of AgroSpheres have created a groundbreaking nano-delivery technology by working across disciplines and leveraging multiple departments at the University of Virginia. The AgroSpheres Interdisciplinary Model has set a new standard for translational research and development,” said Dr. Mark Kester, Co-Founder.

    Read More
  • Kim Wilkens RE: Technology's Bro Culture

    Kim Wilkens (aka TechKim) is passionate about transforming technology users into technology creators, collaborators & activists and proud to do this work with many collaborators and partners including Mozilla Network50, CS Educator @ St. Anne’s-Belfield School, Tech-Girls founder, Charlottesville Women in Tech outreach and CBIC Tech Tour chair. 

    Check out her podcast on technology's bro culture here!

    Read More
  • 1 Congratulations to the 2018 CBIC Award Winners
  • 2 U.Va. Tapped To Lead $27.5 Million Effort to Reinvent Computing
  • 3 A New Year's Message
  • 4 CIT GAP Funds and Charlottesville Angel Network Invests in Advanced Aircraft Company
  • 5 AgroSpheres announces close of oversubscribed $750,000 seed round
  • 6 Kim Wilkens RE: Technology's Bro Culture
  • Tech on Tap Banner June 2018

    Tech on Tap
    Tuesday, June 12, 2018, 5:00 PM – 7:00 PM
    Venue: Three Notch’d (at IX Bldg)

    Co-hosted with Charlottesville Women in Tech

    Read more

  • Tech on Tap Banner July 2018

    Tech on Tap
    Tuesday, July 10, 2018, 5:00 PM – 7:00 PM
    Venue: Firefly

    Read more

  • Tech on Tap Banner August 2018

    Tech on Tap
    Tuesday, August 14, 2018, 5:00 PM – 7:00 PM
    Venue: Random Row

    Read more

  • Tech on Tap Banner September 2018

    Tech on Tap
    Tuesday, September 11, 2018, 5:00 PM – 7:00 PM
    Venue: Residence Inn by Marriott

    Read more

  • Tech on Tap Banner October 2018

    Tech on Tap
    Tuesday, October 9, 2018, 5:00 PM – 7:00 PM
    Venue: TBD

    Read more

News

Recurring Events

  • CBIC Awards

    CBIC Awards

    The Charlottesville area is recognized for its exceptional high-tech community and entrepreneurial spirit. CBIC is proud to spotlight leadership in these areas annually through the highly anticipated CBIC Awards.
    Read More
  • Tech Tour

    Tech Tour

    CBIC's annual Tech Tour is all about igniting local students' interest in technology-related careers and showing the variety of opportunities available in our community to pursue their passions.
    Read More
  • TechOnTap

    TechOnTap

    This monthly event provides an opportunity for tech-minded people to network in a happy hour setting.
    Read More

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Posted 30 March 2017

Social SafeGuard powers security, risk and compliance professionals to protect social and digital assets. The company’s flagship platform, the Social SafeGuard Platform, provides a reduced security risk exposure for enterprise and mid-market organizations, and supports social collaboration to foster corporate productivity. Social SafeGuard delivers its industry-leading solution for digital and social media risk management to a rapidly growing list of customers and partners worldwide.

Social SafeGuard, a fast-growing, venture-funded software and information products company headquartered in Charlottesville, VA, is looking for exceptional individuals to join the team. Social SafeGuard’s corporate culture is guided by the principle that talented, motivated and inspired employees can achieve tremendous results for our customers. You will work with caring, committed team members. You will have the chance to demonstrate your skills and talent in an open work environment and you can make a real difference to our success.

Job Title:  Client Service Lead

Job Location:  Charlottesville, VA

Job Description:

The main function of the Client Service Lead is to provide leadership and manage a support team providing technical support for Enterprise Software to end users on Macs, PC computers, iPads, tablets and other mobile devices.  This position will report to the VP of Client Service.

The ideal candidate for this position is a “player-coach” leader, with great communication skills both in-person and via web conference, extremely well versed on all major social media outlets including Facebook, Linkedin, Google+, Twitter, Youtube, ect.

Main Responsibilities:

  • Ensure support team provides end-user satisfaction and direct customer support through incoming calls, emails and on-line support requests promptly and according to training and methodology including but not limited to:
    • Effective communication includes the ability to express thoughts clearly, listen carefully and respond appropriately
    • Identifying critical information and determining course of action
    • Ability to analyze and troubleshoot complex problems, then propose solutions or recommendations in a timely and professional manner
    • Escalate complex issues to the attention of the appropriate department by following escalation procedures
  • Client Support – Providing professional services including but not limited to:
    • Documentation development
    • Training
    • Client Implementation
    • Testing
  • Support Process
    • Update Support process to enhance metrics and service levels
    • Define metrics to identify areas of improvement and develop and execute solutions

Additional Responsibilities:

  • Work with Project Managers and ensure transition of projects into support
  • Expanding Product and Technology knowledge on a continual basis
  • Provide mentoring to team members
  • Other tasks may be assigned for timely completion

Desired Skills and Experience:

  • Computer savvy; solid understanding of computers and browser based technologies at an advanced user level
  • Knowledge of customer service principles and practices
  • Excellent listening, verbal and written communication skills
  • Well organized, pay attention to detail and accuracy
  • Positive attitude and friendly phone demeanor
  • Ability to operate independently

Additional Requirements:

  • Call center support experience preferred
  • Technical support experience a plus
  • Associate or Bachelor's Degree preferred

Perks:

  • Competitive salaries including performance bonuses
  • Stock options
  • An opportunity to grow with the company
  • Unlimited PTO policy
  • Comprehensive benefits including subsidized medical insurance and dental insurance, company-paid short term and long term disability and life insurance
  • 401K program

For more information, or to submit a resume, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit http://www.socialsafeguard.com/about/careers/

Social SafeGuard, Inc. is an equal opportunity employer. We adhere to a strict policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, veteran's status or disability. We assure you that your opportunity for employment with Social SafeGuard, Inc. depends solely on your qualifications.

Annual Partners

  • Ting
  • Center for Innovative Technology
  •  Blue Ridge Bank
  • Batten Institute
  • Woods Rogers
  • S&P Global
  • CoshXLabs

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